Mass Torts Campaign Retention

The demands of a legal practice can be overwhelming.

Mass tort law firms need a huge deal of support staff to keep all things running smoothly and efficiently. While legal assistants, paralegals, and junior associates are all a necessity, it is your intake department that plays the most pivotal role in securing you quality clients and leads.

If your intake personnel are understaffed or overburdened, it can have catastrophic effects on your law firm’s financial well-being.

But it doesn’t have to.

The experience, technologically innovative techniques, and superior customer service skills of the Intake Conversion Experts (ICE) allow us to improve the profitability of your firm. And our intake experts are available 24 hours a day, 7 days a week, and 365 days per year. Meaning you’ll never miss out on a potential claim.

Are you ready to take your law firm to the next level?

Contact us today at (855) 948-4423 for the best legal call center and attorney answering services to meet all of your mass tort campaign intake needs.

ICE Mass Tort Campaign Retention Services

ICE Answers the Calls

Our attorney answering services feature highly trained team members that have the necessary knowledge and etiquette to secure clients. We never miss a call or online inquiry, and each client gets the attention they deserve to increase the likelihood of keeping their interest in making a claim with your firm.

ICE Qualifies the Claimant

Our employees know that not every call is a client. That’s why we will break down each inquiry and determine who is qualified to be a claimant in your mass torts claim. We provide you with only a quality pool of eligible claimants.

ICE Retains the Clients for You

Every potential plaintiff deserves quality customer service and attention. Our Intake Conversion Experts have the necessary expertise to retain as many potential plaintiffs for your mass torts claim. The highest retention occurs through our electronic signing technology.

Lead Follow Up

We know that not every firm has the infrastructure or resources to provide every lead with the answer and attention their situation warrants. But we do, and that is why we are here to assist you. Intake conversion is our specialty.

Resurrection of Leads

When you outsource intake conversion, we will make sure that every lead has the chance to turn into a potential plaintiff. Our team will pursue leads for you to get the best retention rate possible.


Your participation and interest are highly-valued and encouraged by ICE. We know the value of each lead and that is why we provide the utmost transparency of our operations. You will have insight and access to all of our calls, and get to choose what parts of intake conversion you want us to assist in.

Benefits of Working with ICE

  1. Bilingual intake specialists available 24/7, 365. Grow your firm by reaching a whole new demographic.
  2. We follow your guidelines so you only receive quality leads.
  3. Mass tort campaigns are our specialty. Don’t waste money on traditional call center services.
  4. After an initial set-up fee, we only charge per qualified client. Stop paying by the hour.
  5. We integrate live-chat services on your website with real-life intake specialists. We can respond whenever, however.
  6. We are not just an answering service, we are a client retention and intake service provider. We put in the time, effort, resources, training, and personnel management to convert qualified leads into clients.
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Types of Mass Tort Campaigns We Can Handle

Law firms all over the nation are handling dozens of different types of mass tort and class action law suits. Our legal call center is trained to handle whatever type of campaign you are running. Some of the campaigns we can help you with include:

Contact us today to learn how a legal call center and lead follow-up service can help you generate more real leads for your mass tort campaign.