How Intake Conversion Experts Can Help You
The team members at Intake Conversion Experts know the vital details of intake procedures for Essure removal lawsuits. When a prospective client calls us, someone will always be available to answer the phone. Being available 24/7, 365 days a year guarantees that no Essure call or online inquiry is lost or ignored.
We treat everyone we talk to with respect and professionalism. We must treat every new lead we find like they are a priority. We make sure to give them the time and attention they deserve, so they feel completely comfortable speaking with us. During the call, we make sure to ask relevant questions and obtain the necessary details of their claim to ensure we’re able to assist them in what they need.
We believe providing superior customer service is the first step to securing new clients for law firms just like yours. First impressions are crucial. One bad experience could lead an individual to talk about it with others and sign up with a different firm. Our services intend to show new leads that your attorneys and support staff are dependable and can provide the legal services they need. We’re staff sufficiently, so every individual who calls us will receive the attention they deserve.
Every person we speak with might not qualify as a claimant for Essure removal lawsuits. We make sure to find out the critical information we need to determine who can move forward with their claim and retain your firm’s services. We make it our goal to provide you with quality clients so you won’t waste your time on cases that aren’t strong. When we’re speaking with someone who would make the perfect plaintiff for you, we make sure to retain them on the spot, so they don’t have the opportunity to seek representation elsewhere.
We understand that some firms don’t have the time or resources to respond to every call they receive. That’s why we’re here. We’re not just a call center. We specialize in intake conversion, so you have the opportunity to build your pool of clients. People are busy living their lives and fulfilling their daily responsibilities. It can be a hassle for anyone to take time out of the day to stop by your office and fill out paperwork. Our electronic signing technology takes the inconvenience out of retaining an attorney and ensures the highest retention rate possible. It’s important to us that by the end of the call, the potential client doesn’t want to speak with any other firm. We make it our goal to secure them for you before we hang up, so they don’t have time to research their options.
When you hire us, you will have complete access to our calls so you can decide which parts of the intake process will benefit you the most. We will assist with whatever you believe is necessary for your success. We value and encourage our clients to participate in every aspect of our processes. We understand the importance of ensuring your intake department is entirely transparent, so you see how we operate and feel confident knowing everything runs smoothly.
Why Choose Intake Conversion Experts?
Intake Conversion Experts was founded by experienced professionals who bring years of knowledge and skill in legal technology and plaintiff law firm procedures. They consult with law firms around the country to improve intake services and increase conversion percentages. Their understanding of the need for any mass tort law firm to have a dependable intake department all year long is why they’re excellent at what they do. The legal field is highly competitive and fast-paced. If you wait too long to return someone’s call, they will likely have already found another law firm to represent them.
We we hire our team members; they must complete an extensive training program. Throughout their career with us, they also undergo continuous training to keep up with the newest technologies and changing markets. We believe our services have to grow and keep up with the evolving world around us. For example, technology has taken over our lives. That’s why our Live Chat feature is vital to retrieving leads. Not everyone feels comfortable discussing his or her claim over the phone. The Live Chat option takes the awkward face to face conversation out of the equation, so potential clients feel like they can explain their situation freely.
The training our professionals must complete during their employment with us includes the following:
- Floor-coaching
- Mock intakes with analysis by the managerial staff
- Quality control by listening to all calls and offering critiques
- Review of important performance indicators
- A positive work environment that reinforces specialists strengths
- Expectations required of each intake professional
- Building strong relationships with claimants
With our comprehensive training, we ensure the clients we work with have the best opportunities to turn potential calls into fully retained clients.
What Services Can You Provide If I Already Have A Call Center?
If you already have a call center you trust, we’ll focus on providing backup for when they’re too busy to take every incoming call. Most people who call any business will hang up if their call doesn’t get answered after a certain number of rings. We don’t want you to miss out on a client that could potentially bring good business or develop a reputation as the type of firm that never answers the phone. If you hire us for backup services, we’ll set up your phone system, so every unanswered call gets forwarded to our office. That will ensure a live person picks up every call and never goes to voicemail.
The initial phone call you take with a potential client could mean the difference between a successful law firm and an unsuccessful law firm. If people don’t have the opportunity to speak with a live person or receive a callback promptly, they will likely take their case elsewhere.
Plaintiffs in Essure removal lawsuits want to hire an attorney and get their claim resolved quickly. They’re not interested in playing phone tag or having a conversation with your answering machine. If they can’t get a hold of you, their basic need for efficiency won’t get met. The professionals at Intake Conversion Experts aim to provide a superior level of service, so we speak with every lead. We can assist your current intake agents with answering calls and chats, following up on leads, and signing new cases.
What Sets Us Apart from Other Intake Service Centers
No one wants to waste their resources on call center services that are unfamiliar with your business and practice areas. We train our agents in how to speak with potential plaintiffs about Essure removal lawsuit claims. We won’t provide them with generic answers that don’t explain how your firm can help them. We use our experience to gather the details that are necessary to review their situation and provide them with some guidance. Unlike other call centers that only take down the caller’s name and phone number, we use our training to sort through individuals we can retain for you and those who aren’t serious about moving forward with their case.
We employ bilingual specialists at Intake Conversion Experts, so you have the opportunity to grow your firm by retaining an entirely new demographic. With our live chat service, we can communicate with potentials on your website any time of day, any day of the week. We will be sure to follow the guidelines you provide for us so the leads we send your way meet your requirements. Unlike other intake centers, we don’t charge by the hour. You will only have to pay for each qualified lead we send your way after our initial set up fee.
Contact an Essure Lawsuit Intake Professional Today
Call us at Intake Conversion Experts right now, and we’ll provide you with a team of call center intake and lead conversion agents that can help you close the Essure lawsuit leads that your firm receives. We’re available 24/7 to answer any questions you have and get you set up with our services. We’ll be happy to discuss your firm’s specific needs to match you with intake specialists you can depend on and trust. When you speak with us, we’ll discuss the intake services that are most important to you and customize a procedure that best fits your requirements.
You can rest assured knowing your intake department will get the job done. We work hard for our clients, so they have time to focus on practicing law. Whether your mass tort firm is big or small, we have the resources to help you. We proudly service clients throughout New York and Chicago. Call us today at (855) 948-4423.
