ICE Is The Elite Legal Answering Service

retain more mass tort cases with ice

Personal Injury and Mass Torts Intake Experts

ICE is not your typical answering service. We like to call ourselves a retention department. Most answering service companies have one goal in mind: To gather information and share it with the client. While this can prove to be very valuable for clients that are already retained, when it comes to new claimants, gathering information just isn’t enough. To succeed in the legal field, one must employ the mindset that action speaks louder than words. And, when we say action, we mean acquiring signed retainers on behalf of qualified claimants. Our knowledge of intake and understanding of the claimant’s mindset is second to none. We understand that the only way to succeed in the intake world is to put ourselves in the shoes of our claimants. This allows us to retain qualified claimants at an extremely high rate.
At ICE, Intake is ALL WE DO. We do not market. We do not look to share in the attorney’s fee. And we do not charge per-lead. Our ability to respond fast, qualify appropriately, follow up aggressively and retain at high rates allows our clients to ensure that their marketing dollars are not wasted. The best part? You only pay if we are successful in acquiring a retainer on your behalf. Just sit back and watch as we respond, follow up, qualify and retain cases… using YOUR retainer and YOUR criteria.
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Reason’s Why Your Firm Needs ICE Retaining Their Cases:

  • Intake Attorney Expert Managing The Call Center
  • Daily Reporting
  • We don’t just respond, we sell
  • We have the appropriate resources to follow up frequently and for long periods of times
  • No robo-calls!
  • US trained and based intake specialists
  • We use your criteria
  • No additional cost for talk time
  • No additional cost per lead
  • We only get paid if we retain
  • We do not seek to share in the attorney’s fee

    Look at what others are saying about us:
     “I have had a successful personal injury practice for a number of years.  Once I entered the mass tort space, I needed the infrastructure to handle a significant call volume.  ICE has filled that need and has supported me in building a wonderful client base.”
    – Rod Dixon, Managing Partner